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Traditions Performance Firearms Prior to the return of any product or part, a Return Merchandise Authorization (RMA) number must be obtained by calling Traditions Customer Service Department. What to Include: Each returned part or product must include a written statement with the RMA number, detailing the nature of the claimed defect, as well as the owner's name, street address, day and evening phone numbers, and a copy of the original receipt or invoice. We accept shipments from U.S.A. customers only. Where to Send Write your RMA number clearly on the outside of the package and ship it via a carrier that can give you a tracking number (e.g. UPS, Fedex, DHL, etc.) and ship it to: Traditions, 1375 Boston Post Rd, Old Saybrook, CT 06475. for catalog requests and to order manuals not found in the owners manual section of our website: catalog@traditionsfirearms.com for questions regarding order status or returns: for problems or questions regarding the website and our online store email us at: |
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